BTEC HND Unit 3: Human Resource Management

 

Unit Code:	J/618/5035
Qualification	Pearson BTEC Level 4 Higher National Certificate (HNC) and Level 5 Higher National Diploma in Business Management
Unit Title	Unit 3: Human Resource Management
Academic Year/ Cohort	January 2023
Unit Leader
Cohort Leader (Jan 23)
Unit Lecturers
Assignment Title	The Role of HRM practices and Organisational Development – case of a global retail manufacturer
Type of Assignment	Business Report & Portfolio
Issue Date	April 2023
Formative Submission Date
Summative Submission Date
Student Declaration   This is to confirm that this submission is my own work, produced without any external help except acceptable support from my lecturer. It has not been copied from any other person’s work (published or unpublished) and has not previously been submitted for assessment either at GBS or elsewhere. I confirm that I have read and understood the ‘GBS Academic Good Practice and Academic Misconduct: Policy and Procedure’ available on Moodle.   I confirm I have read and understood the above Student Declaration. Student Name (print) Signature Date

 

SECTION 1 - Business Report

This submission is in the form of a Business Report. The recommended word limit is between 2000 - 2500 words, although you will not be penalised for going under or exceeding the total word limit.

Unit Learning Outcomes

LO1 Explain the impact of the role of HRM in creating sustainable organisational performance and contributing to business success. LO2 Assess the contribution of HRM in recruiting and retaining talent and skills to achieve business objectives. LO3 Examine how external and internal factors can affect HRM decision making in relation to organisational development.

Transferable skills and competencies developed

•        Articulating and explaining information effectively. •        Ability to produce clear, concise and structured business communication. •        Conceptual and critical thinking, analysis, synthesis and evaluation. •        Development and delivery of HR solutions to the business, appropriate to the organisational context. •        Research, analysis and presentation of HR business data (both internal and external) to provide insight, support solutions to business issues and track performance. •        Curiosity about HR business trends and developments, incorporating them into work

Vocational Scenario

Organisation The organisation is a global Retail Clothing Manufacturer. It has both centralised and decentralised functions. One of the decentralised functions is the HR function. While production is the core of the organisation, there are many other support functions that ensure the success of the business. The business requires committed employees to ensure that the organisation is successful and sustainable, and that it achieves its business objectives through strong performance. However, like other industries, Retail is looking at a global skills shortage, in which too few technical machine operators are sufficiently qualified to operate sophisticated automated machinery and equipment or support the advancements available via current emerging technologies. These roles cover several disciplines, including design, production and quality; all of which require differing levels of skill, experience and expertise.

 

Role As a Human Resources Administrator, it is your job to understand HRM practices and to provide information accurately and in a timely way to the appropriate stakeholders. Your typical duties involve: •        Liaising with a range of people involved in policy areas such as staff performance and health and safety. •        Recruiting staff, which involves developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing and selecting candidates. •        Making sure that prospective staff have the right to work at the organisation. •        Developing and implementing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management. •        Preparing staff handbooks. •        Advising on pay and other remuneration issues, including promotion and benefits •        Preparing management reports on employee-related data on monthly basis. *Though the vocational scenario is a guidance for you, select an appropriate Retail Manufacturer that meets the needs of customers in the UK.

Assignment activity and guidance

In your role of Human Resources Administrator, one of your goals is to address the issues of skills shortage and hard-to-fill vacancies in the organisation. You have been asked by your line manager to undertake a review of HR practices and processes in order to produce a roadmap for successfully strengthening the organisation’s talent management strategy. The review will evaluate the strengths and weaknesses of HRM to critically evaluate factors that will contribute to decisions taken; it is to be delivered as a business report that gives a clear vision and roadmap to success. The priority objective is to improve recruitment and employee engagement and motivation, and to grow internal talent. You will be reviewing internal HRM practices and processes, with a focus on recruitment and selection, and external influences on HRM practices, in order to determine HR solutions for strengthening the organisation’s talent management strategy.     The report (2500 max words) will include the following: •        A brief introduction to the chosen organisation and provide organisational structure of the selected organisation. •        Critically evaluate the strength and weakness of HRM in the current industry with a comparison of different HRM areas/functions and their contribution to organisational performance. •        An examination of strategic HRM in relation to effects of the changing nature of your chosen organization on human resource skills and knowledge.

 

•        Review different HRM practices used for the purpose of recruitment and retention for the achievement of business objectives and evaluate its importance in relation to the labour market. •        Evaluate internal and external factors with examples that influence HRM decisions in the workplace and provide recommendations how these factors support organisational development. Assignment Submission Format (Formal Report Structure) ·            Use a cover page, Title page and contents page for the report. ·            The main body of the report should be a concise, formal business report. ·            Use at least 1.5 spacing and Times New Roman/ Arial font size 12. ·            Use headings, paragraphs, and subsections as appropriate. ·            Support the work with research and in-text citations. ·            Provide a conclusion, evaluation, and recommendation. ·            Use Appendices (if and where appropriate) ·            Use the Harvard Referencing Style for intext citation and reference list.   Just Remember, the 2000 – 2500 report word limit excludes the cover page, contents page, list of references and appendices. You will not be penalized for exceeding the wordlimit.

SECTION 2 - PORTFOLIO

This portfolio submission should be part of Section 1 - Business Report. The recommended word limit is between 1000 – 1150 words, although you will not be penalised for going under or exceeding the total word limit.

Unit Learning Outcomes

LO4 Apply HRM practices in a work-related context for improving sustainable organisational performance.

Transferable skills and occupational competencies developed

•        Effective communication and correspondence skills. •        Recruitment and selection overall chain process •        The ability to generate, develop and communicate ideas. •        Creative thinking. •        Development and delivery of HR solutions to the business, appropriate to the organisational context. •        Tailoring of business-centred advice on the interpretation and application of HR policies and processes.

 

Scenario and Activity

Using the same scenario as in Section 1 - REPORT section above, you have been assigned to take part in testing the new recruitment and selection process to improve the organizational performance. You are required to design a job description and job specification for a position of your choice within the selected organization in section 1, advertise the job (job advert) along with sample of job interview planning.   The aim of this task is to conduct and evaluate the recruitment and selection process for the proposed post. You will need to submit as an appendix with your Business Report. You need to cover the following documents, minimum five (5) documents required: 1.       The design of a job description (JD) and person specification (PS) for the selected job role. 2.       A specimen of an advertisement for the given position in the organization. 3.       Two CVs. One tailored to meet the key requirements for the advertised job. 4.       A documentation of preparatory notes for interviews, assessment and selection criteria tailored to meet the key requirements for the advertised job. 5.       A job offer letter to the selected candidate. 6.       Identify the strengths and weakness of the entire selection process and illustrate how the above process can improve the sustainable organisational performance with recommendations for future performance. Just Remember, the 1000 – 1150 words limit for this task excludes the cover page, contents page, list of references and appendices. You will not be penalized for exceeding the wordlimit.   NOTE: Submit both Section 1 (Report) and Section 2 (portfolio documents - minimum five) together as one document on Moodle. ………………………………………………………………………………………………….     NOTE: Make sure you check your similarity on Moodle before you do your final Summative Submission (Final Full Report) on Moodle.

 

Recommended Resources Please note that the resources listed are examples for you to use as a starting point in your research – the list is not definitive.
Weblinks Chartered Institute of Personnel Development (CIPD). Recruitment and Selection. Available at: https://www.cipd.co.uk/knowledge/fundamentals/people/recruitment/ selection- factsheet#7261 Business Case Studies. Available at: https://businesscasestudies.co.uk/recruitment-selection-and- training/ HR Zone. What are Employee Relations? Available at: https://www.hrzone.com/hr- glossary/what-are-employee-relations Tesco recruitment. Available at: https://www.tescounderwriting.com/join-us/ourrecruitment- process/ Amazon. Interviewing at Amazon. Available at: https://www.amazon.jobs/en/landing_pages/ interviewing-at-amazon Recruitment in the Automotive Industry in Europe: Industry Report 2019 Available at: https://www.skeeled.com/blog/recruitment-in-the-automotive-industry-in-europe
HN Global HN Global (2021) Reading Lists. Available at: https://hnglobal.highernationals.com/learningzone/reading-lists HN Global (2021) Student Resource Library. Available at: https://hnglobal.highernationals. com/subjects/resource-libraries HN Global (2021) Textbooks. Available at: https://hnglobal.highernationals.com/textbooks     Textbooks Armstrong, M. and Taylor, S. (2020) Armstrong’s Handbook of Human Resource Management Practice. 15th Ed. London: Kogan Page. Bratton, J. and Gold, J. (2017) Human Resource Management: Theory and Practice. 6th Ed. Basingstoke: Palgrave.

Learning Outcomes and Assessment Criteria

Pass	Merit	Distinction
LO1 Explain the impact of the role of HRM in creating sustainable organisational performance and contributing to business success		LO1 and LO2 D1 Critically evaluate the strengths and weaknesses of HRM in relation to creating sustainable organisational performance and achieving business objectives.
P1 Explain the main areas of HRM in their contribution to creating sustainable performance.	M1 Compare areas of HRM to create sustainable organisational performance.
P2 Review the effects of the changing nature of organisations on human resources skills and knowledge.	M2 Examine HRM in relation to the changing nature of the modern business organisation.
LO2 Assess the contribution of HRM in recruiting and retaining talent and skills to achieve business objectives
P3 Review relevant HRM practices in relation to recruitment and retention of employees for the achievement of business objectives.	M3 Evaluate the use of HRM practices in recruitment and retention in relation to the importance of the labour market.
LO3 Examine how external and internal factors can affect HRM decision making in relation to organisational development
P4 Investigate the external and internal factors that affect HRM decision making to support organisational development.	M4 Discuss the key external and internal factors that affect HRM decision making, using relevant organisational examples to illustrate how they support organisational development.	D2 Evaluate key factors
		affecting HRM decision making to make valid recommendations.
LO4 Apply HRM practices in a work-related context for improving sustainable organisational performance		D3 Determine strengths and weaknesses of HRM practices to make recommendations for improving sustainable organisational performance.
P5 Apply HRM practices in a work-related context, using specific examples to demonstrate improvement to sustainable organisational performance	M5 Illustrate how the application of specific HRM practices in a work-related context can improve sustainable organisational performance.